Super 8 by Wyndham Abilene KS

Wonderful
Traveller Type: young couple

Good
Traveller Type: group
  : Downstairs

Fair
Traveller Type: young couple
  : Location was very convenient although the highway noise was terrible as the hotel sits right along side the exit ramp. The ac in the room was loud so it drowned out most of the other noise which was actually a good thing. The overall value for the stay was good. Hotel noise in general was minimal.
  : The room was worn with some things seeming unclean/unusable. Although the general level of cleanliness was ok the sitting chair was heavily stained making it seem very dirty and we didn't use it once. The bed skirt was very stained, and there were dead bugs in the floor. The room was on a lower level with windows that set level with the ground so I totally understand how these bugs (beetles and rollypolly bugs) got in but still made things feel very unclean. The bed was very uncomfortable. This may just be a personal preference as it didn't seem broken down just uncomfortable. The breakfast was very minimal. I did expect it to be pretty basic which is fine, but it was much more so than I would have thought. Even having a fruit option would have helped a lot. The front desk worker that we dealt with on two separate days was very unfriendly and seemed put out by doing her job. Our encounters included check in, and the next day requesting a do not disturb sign for the door, a roll of tp and an extra pillow (this was all in 1 encounter). These requests were apparently more than she wanted to deal with, and we were not able to get a pillow so we went and bought our own. The man we delt with at check out and the cleaning staff were very friendly. We were traveling with a small dog, which we had made sure to add to our reservation request. Even made a point to ask in the special request if there was an extra fee as the site was not clear about this. We received a confirmation email stating no extra fee. When we arrived we were made to pay an extra fee. It was not a large fee but very annoying since we had been told there was no fee.

Poor
Traveller Type: family with young children
  : We didn’t eat the breakfast! After turning down one room because of filth, and the other not very clean, we weren’t about to eat anything there.
  : It would have been MUCH BETTER if the room had been clean. I turned down one of the beds and there was someone else’s hair between the sheets. The floor in the main room had gravel and small debris; it looked like it hadn’t even been vacuumed. The bathroom floor was FILTHY, and it wasn’t from just one day of not cleaning. The floor corners in the bathroom behind the door looked like they hadn’t been cleaned in a LONG time. I went to the desk and the clerk gave us another room. There was no hair, and a little less dirt in the corners. However, the toilet tank had accumulation of dust and the floor was dirty. (Not quite as bad as the original room.)

Disappointing
Traveller Type: solo traveller
  : The room was quiet and the a/c worked well.
  : The room was worn with several items needing repairs. Furniture needs a deep clean.

Poor
Traveller Type: family with young children
  : The TV
  : The manager. Very bad manner Shower didn't work. Lights didn't work

Very Good
Traveller Type: family with young children
  : Just bare bones. Come. Sleep. Move on.

Very Poor
Traveller Type: group
  : Not much.
  : The poor communication skills of the staff (especially the lady who was extremely rude and unfriendly).

Disappointing
Traveller Type: family with young children
  : It was cheap and the TV was working and had free HBO
  : The staff was SO RUDE from the moment we checked in. It was FILTHY, they either forgot to change my sheets before I showed up or did a terrible job because they smelled like essential oils and had black stains on them, so at 11 pm when I went to go to bed I had to go ask the front desk for a clean set of sheets and again they were rude. There was no ice bucket in the room, but that was okay, because the ice machine was broken. No Kleenex in the room. Gross mustard yellow colored walls in the room. The free breakfast was your choice of a bagel or Raisin Bran or Frosted Flakes, yogurt, and apple or orange juice, not much selection and the place to eat this breakfast was right in front of the front desk, where again, the rude people could stare at you.

Good
Traveller Type: young couple
  : Convenient location
  : Carpeting needed cleaning