Sheraton Austin Hotel at the Capitol

Good
Traveller Type: Traveling as Couple
  : Location was definitely the best
  : I had a problem with the fact that the room did not have a microwave nor was there one anywhere in the hotel. They had starbucks coffee cups but no starbucks coffee. I was in need of cough lozengers but the hotel didn't sell anything downstairs.

Poor
Traveller Type: Solo Traveler
  : Nothing I liked. Sorry, I had to leave the hotel next day.
  : Location was not as expectedly. The hotel was under construction and renovation with lots of noises. Even my room was still not finished or renovated yet. The room not painted yet. I only stayed one night. I wonder if I get refund for one night at least.

Very Poor
Traveller Type: with friends
  : The hotel was very spacious and cool, definitely a good vibe and decor. But that is exactly where the good part ENDED.
  : When I got to the hotel, the room I paid for and spent extra money on, a " Deluxe Corner Queen Room with Two Queen Beds 17 % TAX is included. US$ 4.92 government tax per night is included." They sent us to a small room with ONE king-size bed. 3 grown adult women to a room with one bed and didn't even bother to tell us. So when we get up there, we see, go back down, and tell them at the hotel desk. And they say they can bring us a rolling bed in. GREAT! but that took an extra hour, and they didn't bring any pillows. So when we called down to ask if we could have a fan because even set to the lowest we could get it, the room stayed unreasonably hot, and we also needed pillows for the cot bed thing. Then, they brought pillows, but I was informed "I had to come down there for a fan." I didn't have much time to plan my trip this time, because I found out Monday that Saturday was my best friends graduation, And that I wouldnt have to work.. I got the days mixed up, so I picked a nice hotel and paid EXTRA to upgrade the room for extra space and comfort for a celebration! My best friend got her BACHELORS DEGREE AND HAD TO SLEEP ON a COT. The Ac barely worked, The fans I had to go down and retrieve for myself didn't help with How hot it was because there was only one working electric socket in the whole room, and it was by the TV way away from any of the beds. The WORST experience I have ever had at a hotel, and then the audacity they have to charge 52 dollars for parking even though I STAYED IN THEIR HOTEL. Terrible.

Pleasant
Traveller Type: Traveling as Couple
  : Its being renovated.
  : The rooms are very outdated and old.

Very Poor
Traveller Type: Solo Traveler
  : The location
  : I was charged twice with bogus charges. When I called to find out what these charges were for the front desk told me that there was no one that could answer my questions on that day.

Pleasant
Traveller Type: review category business travellers
  : Parking cost is ridiculous. Should be part of the stay.
  : Should have breakfast like so many do.

Very Good
Traveller Type: Traveling as Couple
  : The room was very nice
  : Lack of information. I couldnt contact the front desk with questions abt the location of ice machines, parking or check out time.;in room phone wasnt connected. This was frustrating. The construction was difficult to manage.

Disappointing
Traveller Type: review category business travellers
  : Room was availablebed was comfortableoom was clean
  : Make sure the TV worksFix the damn pool

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple