Red Roof Inn Bloomington - Normal/University

Very Poor
Traveller Type: young couple
  : Customer service is horrendous!!!
  : Everything

Disappointing
Traveller Type: young couple
  : Left before breakfast
  : Hole in bathtub, ceiling above bathtub ready to fall in. Floor was filthy. Noisy people upstairs. Icky.

Very Poor
Traveller Type: solo traveller
  : Nothing at all didn't stay.
  : Nasty, didn't stay. Uncomfortable and unsafe. The toilet didn't work, crackheads were begging for money, the Front desk made 2 keys and only gave me 1. When asked about it. He said it was something else. He asked to come to my room to flush the toilet. The place looked gross. Literally checked out after a few sec. Front desk told me to call the booking for a refund. When I called them back the next morning the same front desk person said he was waiting on the Manager to check emails for a refund. STILL NO REFUND. HAD TO BOOK ANOTHER ROOM AT A DIFFERENT HOTEL

Poor
Traveller Type: young couple
  : The location was good. The breakfast was small with nothing I wanted to eat.
  : The room was dirty. The bathroom had ceiling tiles hanging one was sagging from water damage. It looked like there was mold around the tub. There is no way either of us would shower there. It smelled bad. I had to bring my air freshener from my car in there. The man at the front desk would not talk to me kept trying to only talk to my husband. Also his shirt had so many food stains on it. I stood in the lobby waiting for about 20 minutes for the man to come back to check us in.

Fair
Traveller Type: young couple
  : Availability
  : Very disgusting behind dresser, night stands and under bed. And had cockroch crawl across night stand.

Very Poor
Traveller Type: review category business travellers
  : absolutely nothing i ended up checking out right away
  : it was extremely dirty, a/c didn't work, the bath tub had a rust hole on the opposite end of the drain, and the pictures of it online were takin i guess when the building was first built .fridge didn't work either, and that was in 2 different rooms because i had to move from the first on due to filth

Pleasant
Traveller Type: young couple
  : The location was near the fairgrounds where we were exhibiting. We were looking for affordability, acceptably clean facilities, air conditioning, and hot water. Red Roof met these conditions.
  : Key card did not gain entry to room, so we had to be moved. Very noisy. Traffic noise.and we could hear fellow traveler on his phone during sleeping night hours. When checking out, my husband asked for a receipt and was told to get one on-line.

Poor
Traveller Type: young couple

Poor
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : I didn’t like anything about this property. They overbooked on the day we were supposed to stay .they charge my card didn’t give me my money back and lied and say I didn’t showed up when I was in the lobby and they wouldn’t even let us use the washroom we had to use the washroom at the subway across the street. never book again and will never use Booking.com again.
  : I didn’t like anything about this property. They overbooked on the day we were supposed to stay .they charge my card didn’t give me my money back and lied and say I didn’t showed up when I was in the lobby and they wouldn’t even let us use the washroom we had to use the washroom at the subway across the street. never book again and will never use Booking.com again.