Freestyle

Very Poor
Traveller Type: Family with Young Children
  : Horrible experience.
  : None of our concerns addressed during our stay. It was far from acceptable dealing with the following:Not available for check in at 4 PM - had to wait 2+ hours outside for unit to be readyNo hot water for first two days (husband re-ignited pilot)Air conditioning not working- had to leave the unit during the day- too hot, opened all windows in the evening, but still not comfortableLaundry not working properly due to dryer vent not hooked upToilet constantly running in the upstairs master bath (husband fixed)TV hook up downstairs not available (husband attempted temporary fix)Found hypodermic syringe which was very disturbing. Glad my kids didnt stumble upon it first. Left it on kitchen counter for your disposal.Why were none of these items addressed so that at least we could enjoy the stay? I informed management of all the items needing attention as we discovered them over the four days.No action taken on any of them.

Good
Traveller Type: Business Traveler
  : Great location, easy access from the main road, quiet when on the property.
  : Garage door remote control was missing, I contacted twice with no results. There were broccoli bits in the kitchen sink strainer and feces stain in the toilet bowl.