Extended Stay America Suites - Denver - Tech Center South

Very Poor
Traveller Type: young couple

Poor
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : The location
  : No service, towel exchange, no coffee available, too much rif raf hanging around after dark. Pool was empty and covered, and there was a heatwave while we were there. We were not told the pool was out of service. The towel rack was missing in the bathroom and the fan did not work.

Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: young couple
  : Absolutely nothing.
  : Worst front office staff imaginable. They could not find my reservation despite I had printed Bookings.com reservation and they refused to call Bookings. com. ,finally I had to call Bookings. com . I spent more than 45 minutes trying to check in to this place.

Disappointing
Traveller Type: solo traveller
  : Room was large. Shower was OK. Good hot water. Bed was reasonably comfortable.
  : Not much to like here. Old and fairly run down motel that smells bad in the elevators and hallways. Room is equipped with a full kitchen, but contained NO kitchen utensils or tableware. That had to be ordered separately and paid for. $50 for kitchen pots and pans. $20 for tableware. And wifi was OK, but slow, but you could upgrade by paying more. Seems like ESA has taken a page from the airlines playbook. Offer the bare minimum and charge for everything else that other motels normally include in the room rate. Somewhat deceptive to say there is a kitchen without saying it is totally bare. Staff was very friendly and tried to be helpful, but they were hardly around. Registration desk staff seem to have many jobs that keep them away from the front desk.

Very Good
Traveller Type: solo traveller
  : I liked talking with Aisha, ( the hostess) she was very attentive and professional and cute...and the other lady working behind the counter as well.
  : The pool could stand to be open...and more cable movie channels.( They've only got two and both are Showtime.)

Very Good
Traveller Type: Solo Traveler
  : The staff

Very Poor
Traveller Type: Traveling as Couple
  : The housekeeping staff were so rude
  : I was very upset about my stay. Nothing went right

Very Poor
Traveller Type: young couple
  : The housekeeping staff were so rude
  : I was very upset about my stay. Nothing went right