Comfort Suites Hattiesburg near University

Good
Traveller Type: young couple
  : Convenience
  : Rooms do not get too cold. Tv is slow.

Good
Traveller Type: family with young children
  : Property was clean and nice. Loved the location and the even had a little patio with a grill that you can use. The complimentary breakfast was great and the staff was friendly and accommodating.
  : The only thing I didn’t like was the pool was dirty, the water was murky which was kind of a bummer because my niece and nephew was really looking forward to swimming.

Poor
Traveller Type: family with young children
  : Did not have breakfast there.
  : Bathroom sink had no hot water (only cold). Closet door was off the hinge at the bottom of door. Microwave did not work properly. It would not spin to warm food properly (one of the rollers was missing from the spinner). Air conditioner was noisy and the door where the controls are located was broken off the hinges. The surface of the A/C unit was very dirty. The walls were marred and dirty (especially in the bathroom). And the floors of the suite were dirty. The bedspread was placed on the bed on the wrong side. The shower curtain was tattered.The elevator was a little beserk as well. After getting on and pressing the button to go to the necessary floor, the door would close and then suddenly open again, before finally closing and transporting you to the proper floor. Very frustrating when I was rushing out to any scheduled appointments I had that Sunday. I would sum it up this way: It was an awful experience!It just did not reach the "minimal standards" of other Comfort Inns where I've stayed in the past. Most recently (June 2024) I stayed at Comfort Inn Suites in Little Rock, AR (at 11 Crossing Court). The Little Rock property was immaculate by comparison and just in general. What's more, when I reported several of the problems with the room to the front desk at the Hattiesburd (about 30 minutes after checking in and to make sure they didn't try to charge me for these damages), they never offered to change my room. I was so tired from my travel, I didn't even bother to suggest a room chage either!Also, I didn't like that front desk staff added an additional cost onto the room which was not included when I booked the room, as reflected on the confirmation payment receipt which I received. When I later inquired about the additional cost, the lady stammered and said, "I think it's some type of "environmental fee, or something like that, but I'll remove it." Very suspect.

Good
Traveller Type: family with young children
  : My room ac was leaking. I let the housekeeping know on the way out for the day and she said she would let maintenance know...came back to the room floor was still wet letting me know it wasn't looked at AND after i cleaned the floor, it was STILL leaking

Good
Traveller Type: group
  : Very friendly staff. Beds and -surprisingly! - the sofa was comfortable. Acceptably clean. I have never stayed in hotel without carpet and I loved it! It feels so much cleaner.
  : The chair needed to be replaced and the quality of the breakfast could be improved. Not bad just not great.

Wonderful
Traveller Type: solo traveller
  : Location, Cleanliness and hospitality

Pleasant
Traveller Type: young couple
  : It’s located in a safe area of Hattiesburg with restaurants within walking distance.
  : The night time front desk staff seemed really all over the place. She was very unorganized and rushed through the check in process for no reason. She even left my important info up for other patrons to see on the sign in screen & another patron had to bring it to her attention as well as mine! She spent most of her time outside smoking and talking to other guests.

Good
Traveller Type: family with young children
  : They were both fine

Very Poor
Traveller Type: young couple
  : Nothing besides location
  : That me and my babies had to move room 3 times because ac wasn’t working or antsPool was dirty

Very Good
Traveller Type: young couple
  : Afternoon desk worker had great attitude