Hampton Inn Jacksonville - I-95 Central

Disappointing
Traveller Type: family with young children
  : The beds, the airconditiones and some pqrt of the breakfast. Some fruit were dsmage.
  : Was not soap on the bathroom sink. You have to get into the tub every time.you want to wash your hand and take sop from there and with 2 seniors was notna good task. When we arrive, we felt that the receptionist was not having a good day at all. The parking is really expensive for an actual client. If we are going to stay, is a lot to charge 13 dollars per day without tax to park. The breakfast was the same all the time but decendamage. Some fruit were damage on the basket and nobody trash them. The beds were good. But the whole place was dirty because the construction and the side doors were always open. I do not think I will stay there again. Several people at the lobby was talking about the bad service and I agee. But the receptionist was palying like she cannot hear.

Fair
Traveller Type: family with young children
  : The location was perfect.
  : The facility was under construction which it should’ve been posted on the reservation page so we would know what we were walking into and the mess they had . Also, due to the construction they were drilling until 530pm and then started the next day at 8am, waking us up early in the morning. We had until 11am to check out and we were planning to sleep in but due to the noise it was impossible.

Very Poor
Traveller Type: young couple
  : NOTHING!!!
  : EVERYTHING!!! The hotel is under renovations. The entire first floor/lint area is torn up. There are workers everywhere. The parking lot is filled with construction equipment and debris. The pool area is not maintained. Had to get pool towels from a trash bag inside a garbage can. The breakfast area was dusty not very appetizing. It was awful. And the clerk checking us in was not friendly kept saying it’s on their website well when I checked there was a brief sentence if you clicked through the links. She charged us $12 a day to park in an open parking lot that had few spots due to construction. She could have waived that.

Pleasant
Traveller Type: family with young children
  : Good beds
  : Breakfast was poor, the área was to dark, rather sad......

Disappointing
Traveller Type: family with young children

Good
Traveller Type: family with young children
  : The room was ice-cold when we arrived, maybe some wouldn't like that but I LOVE an ice-cold hotel room. The bed was comfy. The room was clean.
  : There is definitely major construction going on at the hotel, but you wouldn't know that inside the room. It was quiet, no noise from construction or other guests.

Poor
Traveller Type: young couple
  : The first room the TV did not workThe hotel is under renovation and the first floor from the elevator to the lobby is closed off making it necessary to go outside
  : See above

Pleasant
Traveller Type: solo traveller
  : Location and staff
  : Being renovated so facilities and included breakfast were poor

Very Good
Traveller Type: family with young children
  : The staff was extremely friendly. Great service.
  : It's under construction/ remodeling. But it's understandable. Excited to see the outcome though.

Very Good
Traveller Type: young couple