Holiday Inn Express Cincinnati North - Monroe By IHG

Wonderful
Traveller Type: young couple

Good
Traveller Type: young couple
  : Convenient location, friendly staff.
  : We stayed for three nights. The first day, after we headed out for the day, the room was cleaned and made up. The second day the room did not get cleaned or made up. Thinking perhaps their new post Covid procedures were to clean every other day, I let it go. The third day, house keeping knocked early, I asked her to give us an hour and then to please come back and do the room. When we returned late that night the room had not been done. Now we have no towels and not even 1/4 roll of TP. I was irritated. In the morning we had to go to the front desk for towels and TP. I do try to make sure that there is always a nice tip for the house cleaning staff, and had left a tip on the first day as well as each day after (although it was only taken the once). With Covid being over for the most part, I want things to return to normal. I go on vacation to get away from a messy house, making beds, etc.. Not doing the rooms is no longer acceptable for me. Otherwise, everyone at the front desk were great.

Wonderful
Traveller Type: family with young children
  : The hotel was very clean and comfortable for a family of 4. The pool was very nice. You could not ask for a friendlier or more helpful staff. They were great! The cinnamon rolls were amazing! Plenty of pillows on both beds. Beds were comfortable. Air conditioner worked great!
  : None

Very Good
Traveller Type: review category business travellers