Americas Best Value Inn Martinsburg

Disappointing
Traveller Type: family with young children
  : Convenient to highway
  : Not very well kept

Fair
Traveller Type: family with young children

Pleasant
Traveller Type: solo traveller

Pleasant
Traveller Type: solo traveller
  : Good location and park right outside room.
  : Noisy neighbors

Good
Traveller Type: solo traveller
  : Hot water in the shower was just warm

Very Poor
Traveller Type: young couple
  : I liked Larry he was VERY RESPECTFUL ! And had great customer service skills!
  : Well I went to hang out with a boyfriend that evening when returning back late from my hangout my boyfriend and I walked into our hotel room and a stranger man was In my room. He went through all of my belongings he had my room destroyed. He vomited over a lot of things in my room and when going up to tell the staff on duty that late evening she was helpful for the most part we was in shock to all of us. The man had my sweater on. My boyfriend’s socks on his dirty ones were on the floor. All of my drawers were opened and ran through he went through my shoes. The man was definitely scary. That was the most scariest thing I have ever encountered. He said he got the key from the desk. The lady at the desk showed us that was not the truth. The police was called and he went to jail with a felony that night. I have no sorrow for this sorry man. I had to go through all of my things and get everything I had in my possession back in order the next day that I had other plans for. I was tired. I was hungry. A laundry lady did come and ask could she help she was the sweetest person ever! Did not get her name.as we were packing and cleaning. The owner would not get up and come to the emergency event that took place. He took hours to get there the next day. To just ask my card I used to issue us back the days we areNot staying anymore. Which I believe we should have got reimbursed for the entire week I payed I was there for 2 days and was totally taken out of my lifestyle , or comfort zone with what took place at his place of business.But to wonder : when I went to pay my weekly. After two days of observation and I didn’t see anything because I work all day. Monday to Friday so I reallyJust come to sleep. I was told that my room need inspected every Friday! I didn’t like that at all when I said something to the owner or the owners son the young man. He just kept his chin up and was demeaned about it. Okay well we allowed it. I signed the paper to agree.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: Traveling as Couple
  : The room was quite dirty and smell like weed.

Very Poor
Traveller Type: family with young children
  : Nothing
  : I didn't like the fact the room had roaches and the pull out bed was disgusting

Fair
Traveller Type: young couple