Extended Stay America Suites - Detroit - Novi - Orchard Hill Place

Fair
Traveller Type: solo traveller
  : I stayed 7 nights to recover from surgery. The room layout was perfect, the couch bed was actually decent & comfortable, location of stay it's located by all major freeways, shopping, movie theatre, restaurants etc. The price for a week's stay was value friendly! The front desk staff during my stay were also very friendly & helpful. They have a wash room, exercise room and a room with vending machines for snacks & drinks on the 1st floor by the lobby, all convenient! Pro & Con: you have to pay for "good" wifi either daily $6 I believe or, to upgrade for a week it's $22.99 up to 4 devices you're charged at check out (having my son bring his Xbox to watch Netflix or play his game was worth it!) Overall I would say 3.5 star rating, the suite was nice and I liked it.
  : I wasn't impressed with the lack of building security, almost every time I entered or exited the building a rock was left to prop open the door, compromising people's safety and defeated the purpose of key cards...which half the time turned red and I had to go to front desk. I also didn't like having to politely ask a group of grown teenage girls at 5:00am. to be quiet right outside my window for over 2 hours because they were making Tiktoks, or ask the front desk attendant to politely tell the folks on the third floor to quiet down after 4 hours of foolishness, my ceiling light was making noise. The lack of cleaning in the stairwells, my daughter dropped a candy wrapper that sat on the stairs for over 4 days and was still there on the day I checked out, the garbage cans outside the door were over filled with bags of trash for days and the smokers ashtray is literally AT the entrance so no matter what people are smoking the smell comes in the building, cigarettes or weed smoke in the entry hall. I also found an old dirty Adidas ankle sock IN my bed at check in and a piece of red licorice under the bed, so room service could be a little more diligent. No pool. These are a few things I didn't like.

Good
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children
  : I like the deep tubs and the staff, they are very helpful and pleasant.
  : I didn’t like the refrigerators and I like a room with carpeting but the carpeting wasn’t as clean as I would have liked.