Extended Stay America Suites - Detroit - Metropolitan Airport

Very Poor
Traveller Type: family with young children
  : Convenient location! Nothing else. We were turned away because they were too full (but managed to charge my credit card).
  : I was told they are full and that companies over booked so there were no rooms. I was turned away and still got charged for my stay.

Good
Traveller Type: family with young children
  : The location was ideal for an early-morning drop-off at the airport - it was only about a 3-minute ride to the terminal. The kitchenette was helpful, especially the fridge. We enjoyed standing in the parking lot and watching planes on their approach to DTW.
  : The sink, bathtub, and several towels had long hairs stuck in them - yuck.The bed was very hard, so we did not sleep comfortably. The pillows were nice and springy, though.The recliner was comfortable, but the foot mechanism seemed broken, so I had to get out of the chair before I could wrestle the foot rest back down.The Grab-and-Go breakfast was convenient but very minimal: dry pre-packaged muffins, breakfast bars, and instant oatmeal. Another guest was BBQing his supper just outside our first-floor window, and the fumes from the BBQ were coming in through our air conditioner.

Very Poor
Traveller Type: solo traveller
  : Booking.com book me a room when I got there it was there were no rooms available

Poor
Traveller Type: family with young children
  : Location
  : Hospitality

Good
Traveller Type: family with young children
  : The new manager is definitely making a difference. The property is being maintained much more. Most of the staff is always friendly, and helpful.

Poor
Traveller Type: family with young children
  : Location
  : The quality if the room. Very outdated

Poor
Traveller Type: review category business travellers
  : What I didn't like was the broken refrigerator, we had to put our food in the freezer and it didn't freeze, their was standing water in the shower because the shower pan wasn't sloped correctly, the T.V. remotes didn't work. We had to try a few, and the bathroom towel rack wasn't fastened to the wall kept falling down.

Fair
Traveller Type: family with young children
  : The front desk representative was very nice
  : Old not updated very uncomfortable did not feel clean

Fair
Traveller Type: solo traveller
  : Didn't eat breakfast at the hotel
  : Have an ice machine on the floors

Pleasant
Traveller Type: family with young children