Hyatt Residence Club San Antonio Wild Oak Ranch

Policies

WiFi is available in the hotel rooms and is free of charge.

Free public parking is possible on site (reservation is not possible).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
The resort fee provides access the following amenities:
- Self-parking
- Internet access
- U.S. faxes
- Local telephone calls
- 800 and 888 telephone surcharges
- Concierge services
- Playground and recreation activities
- Shuffleboard, horseshoe pits and bocce ball
- Sand volleyball
- Barbecue grills
- Fitness centre
- in-room safe
- Book and movie lending library

Please note that our Lazy river Pool will be closed for refurbishment from Nov. 6, 2022 to Jan. 2, 2023. During this time, the Windmill outdoor and covered pools will remain open. Thank you for your understanding as we make this important update.