Hotel Carlton

Poor
Traveller Type: solo traveller
  : The bed was big and comfortable. The location is good.
  : DO NOT STAY HERE I had a horrific experience trying to get out it South America due to the Corona virus border closures. I arrived at 2am and my room was freezing cold and smelt mouldy and dirty. I started sneezing from the dust and dirt on window sills, surfaces and the carpet needed vacuuming. Also the floor of the bathroom was slimy and unclean. The phone was covered in dirt and the coffee machine didn’t work. The bed linen smelt like curry or some kind of food. A woman who I think was the manager had no compassion for my situation and was rude and clinical! I told her about the state of my room and she offered me no compensation nothing! I needed a late check out due to a flight cancellation and she charged me a full night for a dirty horrible hole of a room. I was already tired and stressed and she was awful and calculating! No compassion or customer care!! PLEASE NOTE Gio was on duty when I left and was kinder.

Good
Traveller Type: young couple
  : Comfy bed, super friendly staff, independent good location
  : corridors upstairs are work in progress, but the vintage (natch original decor) was a bit of a shock and the rooms a bit quirky in terms of decoration.

Wonderful
Traveller Type: group

Exceptional
Traveller Type: young couple
  : I liked the live music and wine in the lobby! The Carlton also has a bohemian vibe the decoration and style! Very nice. Location was great too.

Good
Traveller Type: solo traveller
  : The location is a little far off. Still everything can be reached walking.Public transportation is near by I Dienst use it, though. Only when checking the streets running in parallel you find more Restaurants.

Wonderful
Traveller Type: review category business travellers
  : I loved the room decor - quirky, vintage comfort. The staff were welcoming, friendly and helpful.
  : The restaurant wasn’t open but it was early March and it might have bern impacted by COVID-19.