SureStay Plus by Best Western Spartanburg Southwest

Very Good
Traveller Type: Business Traveler
  : Location convenient, clean and comfortable
  : Continental breakfast could have been better

Very Poor
Traveller Type: Business Traveler
  : We stay in room 108 and 109. Rooms not clean, towels with heavy dirty stain ( was not used, I believe was wash, but very heavy residue) I bring towel to desk and ask to replace ( but find that after shower, on time when I need to use. Very unpleasant situ
  : Bathroom door trim heavily damaged by dogs ( looks like) and cover with transparent plastic corners. Halls in 1 st floor need renovation, bad shape.

Poor
Traveller Type: Traveling as Couple
  : It was okay
  : I didnt like how I wasted water on my bed cover and requested that need another comforter and got told every excuse in the world and didnt have any cover to sleep with beside a small sheet. Bathroom towels was very dingy thank god I brought back up towels.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : I liked the location. It was very close to the highway, store,etc.booking.com changed me way more than the room was supposed to be. They changed my $710.00, but the manager told me that I was over changed because it's was only $588.00 with tax included
  : The manager.. I asked if she could get a housekeeper to vacuum my room, which wasn't done it had dog hair everywhere. She told me that they had 18 rooms clean and they could not do it. I also asked for some sheets, but I never got it. I called down to the front desk, and she answered because i couldn't watch TV for the remaining of my stay, which was 6 days.I also woke up that morning with my eye blood red and irritated. The toilet was black due to a lack of cleaning. I had to clean my own room just so my kids would not catch something while we were there. Also the room had roaches everywhere mainly in the bathroom.