Kimpton Banneker Hotel by IHG

Very Good
Traveller Type: family with young children
  : Overall a nice facility, clean, friendly staff.
  : 1. The valet on duty when we dropped off our car hit and drug a traffic cone under the car for several feet. He didn't know it but I happened to see it from my hotel room window. No one told us. No damage, apparently, but we still should have been told.2. The AC cover was loose and the AC could not cool the room past 75 degrees.3. There was an odd strip of blue tape on the window. Made it seem like there was something broken about it. Get a glazer in or take the tape off. For these prices you should not be putting people in rooms that need maintenance. 4. The coffee was undrinkable one of the two mornings we were there. Simply awful. The next morning it was fine. The setup of the coffee station only allowed one or two people to use it at a time. Since no in room coffee machines were provided this created a large traffic jam each day. Suggest moving the coffee station somewhere it can be accessed from two sides, at least during the morning rush.5. Change the water out in the cooler every so often. If you are soaking citrus in it for more than a few hours it starts to get bitter.

Pleasant
Traveller Type: young couple
  : I liked the furniture and the property itself
  : The AC broke on our first night and made the stay very uncomfortable

Poor
Traveller Type: young couple
  : Location is good, near everything
  : No AC, poor staff