InTown Suites Extended Stay Houston TX - IAH Airport

Fair
Traveller Type: young couple
  : The carpet needs to be removed out the room.

Good
Traveller Type: solo traveller
  : I have trouble with the tenant above my room as he kept making noise and heavy steps until 3 am in the morning although he was notified by the management but he never stopped his noise and never realized that he shares the space with others

Wonderful
Traveller Type: solo traveller

Very Poor
Traveller Type: solo traveller
  : There was no breakfast
  : You had to buy your own toilet paper.they charge the same price weather you book online and I was charged a booking fee, room fee and a 50 dollar resort fet. It was a rip off

Good
Traveller Type: solo traveller
  : The cleaning staff was very nice
  : The front desk attendants

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : I booked this hotel in anemergency during hurricane beryl and they accepted my reservation without telling people that they were out of power as well. Didnt find out until we pulled up and it was shunned off like it meant nothing

Very Poor
Traveller Type: review category business travellers
  : Nothing.
  : Their website isn't an accurate description, you can't check-in after 7 even though it says accommodations can be made, I booked a room with a queen and pull out sofa, then I was informed that no pull out sofas are on the premise. The man who checked in the party withheld my co-workers ID from him when he tried to go to his room. They forgot to charge us for the last night and didn't tell us until 2 hours before they closed and said if payment wasn't made then they would be kicked out of their room, payment cannot be taken over the phone or on their website with the card I used to hold the reservation. Both workers are spoke with are rude, their website has false advertising and information, this stay was nothing short of a nightmare.