Baymont by Wyndham Kalamazoo East

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children
  : Absolutely nothing.
  : I absolutely hated everything about the hotel. The breakfast was horrible when they did have it because they never had it which was rare also the rooms and facility was dirty and the rooms were nasty and dirty also house keeping never came one time during my stay there and was told that if you wanted fresh towels or toilet paper you had to purchase them there was a lot of people on drugs in the hotel and a lot of condemned rooms also a lot of people that worked there letting people come in without checking in and going in and out of rooms I did not feel safe in this hotel and was 0/10 stay All the staff was rude and nasty from day one they also threatened and talked to the children on site very rude and cold I would NEVER recommend this hotel to anyone!!! It was the most horrible experience I’ve ever had in my life that hotel gave me PTSD and physical had gotten sick because it was so dirty and the smell of the room and hotel made me throw up several times it smelled like dog poop and pee among other things.

Poor
Traveller Type: family with young children
  : Nothing
  : Horrible rooms. Stayed 2 nights, first night our room had a leaking ac unit and the floor was completely soaked. They were not able to move us to a different room so we had to spend the night in a gross stinking room. The next night we were moved to a different room however it was not much better. Both rooms were run down and not well maintained. Lots of holes in the wall, missing lamp shades. First room didn’t have a working fire alarm looked like someone stole the batteries. The second room the privacy lock was broken and the slide lock that was ment to replace it wasn’t installed properly so it didn’t lock. Needless to say it was not a good experience at all. Only upside was one member of staff was kind and helpful