Extended Stay America Select Suites - Kansas City - Stadium

Very Poor
Traveller Type: family with young children
  : Over booked. Did not have my room. Even though I booked online.
  : Saw a crime in parking lot

Very Poor
Traveller Type: solo traveller
  : nothing

Very Poor
Traveller Type: with friends

Good
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller
  : Front desk staff was friendly.
  : I will 2 pages to describe the reasons why I checked in and out within 5 minutes. The building and grounds themselves weren’t bad, but the clientele was the reason I asked for a refund. Groups of people hanging around all areas of the parking lot, some arguing loudly with each other. As I was checking in, people were coming in and out that looks less than savory. I paid $113, but was feeling uncomfortable, but went to my car to retrieve my luggage & decided I would look at the room & determine if I was going to stay or not. As I was coming into the lobby again with my suitcase, a woman was yelling & cussing at the front desk staff about money. When she was finished, I asked for a refund. I never even made it to the room.I travel frequently & I’ve stayed in various levels of hotels. I e never felt unsafe and I’ve never asked for my money back before even lotta the room!!

Fair
Traveller Type: young couple
  : Quick, easy , and comfortable
  : Motion lights turned on in the middle of the night, smelled like some strong weed when walked in. Older lady sitting in front of the building with a needle next to her at midnight. Tv remote sucks too

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: with friends
  : Nothing!
  : They had no internet or wi-fi. The beds were small and uncomfortable and the rooms had a chemical smell to it.