Hampton Inn Kent/Akron Area

Very Good
Traveller Type: Traveling as Couple
  : The location is great
  : The janitor need to provide enough toilet and towels in the room. The room of my daughter was not clean and we have to change the room. This is very bad

Poor
Traveller Type: Family with Teens
  : Check-in and check-out was efficiently handled. The hotel looked more like a Days Inn than a Hampton. It definitely does not live up to the Hampton name.
  : This was the worst Hampton I have ever stayed at. We stayed two days and our room was not serviced. They h=only had two towels in the room. The pool's heater was broken and water cloudy. The door to the pool is broken and hanging off hinges.

Wonderful
Traveller Type: Family with Young Children
  : When we stayed here, the hotel was actually under renovation. The front desk person had to open our door each time we returned from an outing. However, this oddly made us feel safe. Everyone on staff was really kind and professional
  : There weren't any vending machines

Very Poor
Traveller Type:

Poor
Traveller Type:
  : Key machine broke and had to have staff escort you to access entry into the room every time you came back from. Construction going on and a lot of noise in the lobby with parties

Very Poor
Traveller Type: Solo Traveler
  : Location was convenient
  : Everything else

Very Poor
Traveller Type: Business Traveler
  : The location was great for what we needed
  : It was under renovation and they were making loud noise until 6p and then started up again on Saturday at 7a. The room keys didnt work so you had to go the desk to get into your room which was fine Friday night but Friday afternoon you couldnt find the girl at the front desk. I went up there 6 times because my tv never worked. When I finally found her. She never resolved my issue with the tv. Hot breakfast in the morning consisted of sausage links.

Poor
Traveller Type: Traveling as Couple
  : Location excellent for Dix Stadium. Front of house staff very helpful
  : Booked for 2 stays a week apart. The place was being renovated, but we were not informed prior to check in - massive issues with noise form the builders above the room - clearing tiles and rubble, boom box playing. Light fitting fell out of fitting and hung from ceiling due to the work being done above. Halfway through the stay the cancelled the second booking and we had to book else where a further half hour away costing $100 more. Initial offer of a day rebate was offered on check out, but a week later nothing - I had to physically return to the hotel to "remind them" to process it and then it still took another week to appear. Not rushing back

Poor
Traveller Type: Traveling as Couple
  : The front staff were welcoming and tied hard
  : Unfortunately they had building works going on that we were never told about. This work was on the rim above us for the whole stay, very very noisy, rude huilders, totally unacceptable. The front desk offered a refund but have seen nothing!

Very Good
Traveller Type: Family with Young Children