Country Hearth Inn & Suites - Kenton

Disappointing
Traveller Type: family with young children
  : It was a place to sleep for the night.
  : The amenities were lack luster. No phone to call front desk, no hairdryer, one small trash can. Also the ice machine was not working so they gave us baggies with ice. There were no blankets on the bed other than the top cover. The whole place in general could use a good refurbishing.

Wonderful
Traveller Type: family with young children
  : I didn't go for the breakfast so I can't comment.I was traveling to an event a short distance from the motel.
  : The key cards didn't work well and need to be improved.The repairs in the swimming pool room need to be completed.

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: solo traveller
  : The staff was nice, and the rooms were clean and had a refrigerator and a microwave. The indoor pool was clean and nice.
  : We weren't able to get our TV to work. It would come on but didn't connect.

Wonderful
Traveller Type: solo traveller
  : I didn’t have time for breakfast.
  : That the ice machine wasn’t working.

Poor
Traveller Type: young couple
  : Staff was friendly when I checked in.
  : Super small TV. Quilt was so outdated that it looks like it came straight from a 20s movie. It was super thin and we were super cold most of the night. I absolutely hated the bed, I can’t stress enough that it felt like sleeping on a concrete slab! Literally the hardest bed I’ve ever had to try to sleep on. My wife and I were both exhausted the next day as we couldn’t sleep through the night.

Poor
Traveller Type: Family with Young Children

Poor
Traveller Type: family with young children

Very Poor
Traveller Type: Family with Young Children
  : I was close to family. The new girl that checked us in and out was very nice.
  : The room smelled like dirty feet. No one cleaned the room the 4 days we were there. When we checked in we were told we could use the outside door close to our room to go in and out, which was perfect, since I was traveling with my little dog. The next morning, I took my dog out and when I went to go back inside, someone had locked the door. Most of the time the door was locked and a few times it was unlocked and the key reader was disabled to the outside doors because of one of their previous guests giving a key card to some lunatic, who was walking the halls with a knife, as I was told by one of the staff. Being in the room at the end of the hall, this was very inconvenient. The curtains were broken, so we had to pin them together, to keep people from seeing into our room. The pool was not open. The breakfast was enough to tide you over until you could get to McDonald's, Scooters or Burger King for real food and coffee. On check in day, I left my id at the front desk and didn't realize it. The nice girl put it in an envelope with my name and room number on it, but no one bothered to let me know until we were checking out and she gave it to my child,. When I go back to visit family again, I will stay in Marysville or Bellefontaine and drive the extra 30 minutes to see family.

Very Poor
Traveller Type: family with young children
  : I was close to family. The new girl that checked us in and out was very nice.
  : The room smelled like dirty feet. No one cleaned the room the 4 days we were there. When we checked in we were told we could use the outside door close to our room to go in and out, which was perfect, since I was traveling with my little dog. The next morning, I took my dog out and when I went to go back inside, someone had locked the door. Most of the time the door was locked and a few times it was unlocked and the key reader was disabled to the outside doors because of one of their previous guests giving a key card to some lunatic, who was walking the halls with a knife, as I was told by one of the staff. Being in the room at the end of the hall, this was very inconvenient. The curtains were broken, so we had to pin them together, to keep people from seeing into our room. The pool was not open. The breakfast was enough to tide you over until you could get to McDonald's, Scooters or Burger King for real food and coffee. On check in day, I left my id at the front desk and didn't realize it. The nice girl put it in an envelope with my name and room number on it, but no one bothered to let me know until we were checking out and she gave it to my child,. When I go back to visit family again, I will stay in Marysville or Bellefontaine and drive the extra 30 minutes to see family.