Extended Stay America Select Suites - Chicago - Naperville - West

Very Poor
Traveller Type: solo traveller

Disappointing
Traveller Type: young couple
  : My room was booked and they called me the day of stating that there was no rooms available.

Very Poor
Traveller Type: Traveling as Couple
  : roaches in room

Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple

Very Good
Traveller Type: Business Traveler
  : The location was perfect for me, with easy access to the highway, as well as to nearby restaurants. The staff were friendly. Parking was ample.
  : The room was in a bit of need of maintenance, particularly to the carpet with large tears in it. But it was clean and comfortable and well worth the price paid.

Very Poor
Traveller Type: young couple
  : I didn’t like anything about that hotel. It was a non-smoking and people smoked all over that hotel they steal there’s cockroaches there and the staff doesn’t go into your room and clean up at all or give you a change of towels. I was there for two weeks not once that I see a staff member coming vacuum my carpet I did it. I asked him for the vacuum cleaner cause I couldn’t take it anymore And they’re not cheap for two weeks. I paid close to $1700. They stole two jackets of mine and two brand new hoodies plus my insulin and charge me an extra day of $80 when the hotel room was paid for in full just an awful place I called corporate and they did nothing about it. As a matter fact, they hung up on me three times and they took them over three weeks to get , any answer do not book a hotel at extended stay they are just awful
  : What could’ve been better is they could clean the room, not stole not throw away my insulin and not charged me for an extra day

Poor
Traveller Type: Solo Traveler

Poor
Traveller Type: solo traveller

Fair
Traveller Type: review category business travellers