Sonesta Simply Suites Detroit Novi

Fair
Traveller Type: family with young children
  : We got unit with 2 separate bed rooms.Clean updated bath room. No smellsNice area. Close to big nice Walmart Bedrooms and beds were clean and comfortable.Full size fridge, microwave, 4 burners electric (a bit dirty stained) and oven. Tv in each room.
  : Old dirty carpets in halls and rooms, The couch and chair were old and dirty, I brought cloth drop cloths in case of this. But when house keeping came and saw that she asked if we want covers- so she put new covers on them, that was nicer.Outdoor pool looks like closed permanently.Also At first I was a bit put off by this but apparently people live in some of the units, maybe on their own floor. But I found them to be very nice so no real issues to me. In fact there was a 4-5 year old with her dad and some puppies, very cute and friendly kid and dad, I hope the best for them.We also were part of a tournament so many others came to town , one complained a day before we arrived there were bed bugs at this hotel. Too late for us to make other arrangements so I brought extra bedding & plastic to cover beds and spray just in case, so we could stay 1 night to see for ourselves before going crazy looking for something else… I was as very worried but NO bed bugs! So no need to go crazy after all.Bring your own silverware and cooking pots etc.. the stuff there was garbage .

Poor
Traveller Type: group
  : Mattress cover had spill or blood with mold. Had to replace cover with sheets myself. Blood on doorknob. Milk thrown at main TV and left there. Other long term residents are very outrageous. Cops were called. Cops came for other issues. Have to hold breath in parking lot as to not get high.

Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: solo traveller

Disappointing
Traveller Type: with friends
  : Everything seemed clean well kept in the rooms.
  : Was supposed to receive 1 Queen Suite with 2 beds/bedrooms.Upon arrival was told 1 room like this was not available but that we would receive 2 rooms across hall from each other and pay the original price we had locked in of $150. Charged $300 total for 2 rooms anyhow after claiming they weren’t doing so. Reviews say they have a history of doing this, they are crooks.

Very Poor
Traveller Type: young couple

Pleasant
Traveller Type: group
  : Excellent location, confortable separate rooms
  : The front desk lady at night was a little bit rude.

Disappointing
Traveller Type: group
  : The location was perfect.
  : The room felt very dated and dirty.There was no glassware, tea towels, spoons and lack of TP.No sheets or blankets for the pull out couch. Once we pulled the couch out, it was dirty and full of blue fluff from the to small couch cover.