Aloft by Marriott South Bend

Fair
Traveller Type: review category business travellers
  : The facility was wonderful. Rooms very nice, hotel clean.
  : When we arrived a community event was taking place in the lobby and was so extremely loud that I could not even hear the person at the front desk that was checking me in and providing directions for parking. Tried to ask for clarification, but it was impossible to hear absolutely anything she was saying. We dropped our bags in the room (which was lovely!!) and when trying to leave hotel for dinner, this same group had the entire lobby area blocked while someone was making a presentation. We attempted to move through the group, but felt like we were imposing on someone elses party and not as if WE were the paying customer. I understand the need for local marketing, but not at the risk of the customers who have paid to stay at and use the facility amenities. Would have loved to have had a drink and played a few games in the lobby after we arrived. Perhaps a conference room would be more appropriate for this groups meeting.

Very Good
Traveller Type: young couple
  : We stayed in a corner suite with a lovely view of South Bend. After a monumentally disastrous travel weekend of canceled flights and grimy hotels, aloft was a very welcome respite. The front desk staff on all shifts was chatty and professional and comfortably polite. The room was very clean (I have been told I have unreasonably high standards) and the bed/bedding was perfect. I wouldn’t hesitate to book here again.
  : Our only complaint is the construction noise from the parking garage project. Even on the tenth floor the noise (during business hours only) was very audible. We would also recommend adding some additional towel hooks in the bathroom.