Holiday Inn Tulsa City Center an IHG Hotel

Very Poor
Traveller Type: Family with Young Children
  : I liked how close it was to the main center "BOK center" it was a good location about in the middle of the city. The only other thing is that the parking is very secure underneath the building.
  : Uhm the hotel didn't have much to eat, the outside pool of the hotel wasn't necessarily outside it was outside of the main hotel but it was indoors an outside enclosure, the hot tub or known as the "spa" wasnt hot at all. The system for the key cards went down the first day we got there. Elevators didn't work as well, as they should have, to even use the elevator going up you have to have your key card for the elevator to work. I don't think they had an ice machine on any floor, you have to look at the rooms alot, one main reason is because when I got there we thought we had a microwave but no, no microwave only a safe, small fridge and a coffee pot that we had to ask coffee for, they eventually moved a microwave into our room when asked for by the Maids. The stairs are really difficult to maneuver if the elevators are down you can use the staff elevator or take the stairs, which the stairs break into two sections a set of stairs go through the lobby and up to the second floor, you then have to go outside to the deck where the pool is and maneuver your way to door against the same wall as the one you just exited and use those flights of stairs. Overall the hotel does not meet basic requirements and standards.

Disappointing
Traveller Type: Solo Traveler

Poor
Traveller Type: Traveling as Couple
  : The staff at the front desk were amazing. They were dealing with a lot of people and got to all of us in the line efficiently and professionally.
  : There were issues with the room. The bathroom sink did not drain properly and the fridge was not working and frozen shut because of a frosting issue. Additionally, the bed sheets, though clean, had lots of hard crusty things on them when I arrived.

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: Solo Traveler
  : Located near the baseball stadium, downtown Springfield and the university
  : 40 years ago this was probably the nicest place in town. But the furniture, drapes, carpets, beds etc haven't been updated since. A faded version of its past. And no breakfast!

Very Poor
Traveller Type: young couple
  : Nothing
  : The hotel was closed for remodeling when we arrived to check. Had to find another place to stay quickly. Very disappointed to have no prior warning about this. And my credit card was charged. Trying to remedy that now.

Very Poor
Traveller Type:
  : Not much, dreary, drab, old, carpet need replaced and cleaned.
  : Shuttle advertised, reason I choose it, then was told it was under contract to the railroad and could only use if they didnt need it . I had a flight to catch and was told I had to wait till shuttle available and then I would miss my flight.